FAQS


FAQS

  • How much is shipping?
    • This depends on the product ordered, the total weight, and where we're shipping to.  Our standard US shipping cost is usually free unless you order a large amount of product. In this case we will email you the details. 
  • Do you ship internationally?
    • We currently ship worldwide to 240 countries and looking forward to fulfilling your order
  • How do I track my package?
    • You can check on the status of your order at any time by going to the following link:  Order Status.  You can also reach out to our online customer support to ask questions anytime.  
  • How long does it take for an order to arrive?
    • This depends on the product ordered. It typically takes only a few days to your order to ship out. Once shipped, it only takes your order to arrive within a few days (5-15 business days sometimes longer). You’ll receive an email & tracking number when your order has shipped. If you're still not sure, just email us. We're happy to help.
  • I ordered 2+ items, but only received one... where's my order?
    • Since we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once.. They're on the way!